Home Course Module III — Process and Principles of/for Capacity Building

Module III — Process and Principles of/for Capacity Building

Duration N.A.

Start Date Ongoing

Price Free

Instructors :

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This is the third module of the LET4CAP’s free online course. This module is subdivided into four parts, dedicated to communication and cultural awareness, negotiation skills, working with interpreters and local ownership in capacity building. The objective of these four parts is to identify communication strategies that can be
applied during the mentoring process. reflect on communication habits and practice of ‘re-sending’ messages and have an understanding of communication
techniques in an inter-cultural environment. Discover more taking the course!

Lessons Sample lesson

1

Module introduction

2

Part I — Communication and Cultural Awareness

Part I Learning Objectives

3

Lesson 1 — Communication in a cross-cultural context

No Topics Found

4

Definining Communication

5

Perception and Persuasion

Perception vs Content

6

Active Listening

Active vs Reflective Listening

7

Neuro Linguistic Programming

8

Lesson 2 — Culture and Cultural Awareness

No Topics Found

9

What is Culture?

10

Cultural Adjustment

The U-curve of cultural adjustment

11

Culture-related critical aspects in multidimensional missions

12

Cultural awareness and CSDP missions

Cultural differences and CSDP missions

13

The culture map

14

Part II — Basic Negotiation Skills

Part II Learning Objectives

15

Lesson 1 — Conflict and Conflict management

No Topics Found

16

What is Conflict?

How to solve conflicts?

17

The conflict management continuum

18

Conflict Handling Styles

19

Lesson 2 — Negotiation and Mediation

No Topics Found

20

Negotiation and Mediation

21

Preparing Negotiation - Background Preparation

22

Conducting Negotiation – Opening Discussion

23

Conducting Mediation - Preparation

Conducting Mediation – Meeting and Talks

24

Part III — Working and Interpreters

Part III Learning Objectives

25

Lesson 1 — Types and Principles of Interpretation

No Topics Found

26

Defining Interpretation

27

Principles of Interpretation

28

Lesson 2 — Role and Challenges of Interpreters

No Topics Found

29

Rules for Good Communication through an interpreter

Communication through an interpreter - Don'ts

30

Challenges in working through/with an interpreter

Challenges in working through/with an interpreter - The situation

31

Briefing the interpreters

32

Part IV — Local Ownership in Capacity Building Processes

Part IV Learning Objectives

33

Lesson 1 — Local Ownership Definition and Strategies

No Topics Found

34

What does Local Ownership mean?

35

Local Ownership in Practice

36

Lesson 2 — Local Ownership in Security Sector Reform

No Topics Found

37

Defining Security Sector Reform

38

Objectives of Security Sector Reform

39

Local Ownership Strategies

Guiding Questions of SSR Strategies

40

Local Ownership: Further readings and case studies

No Topics Found

Quizzes

1

Module III — Quiz